News

Find all the news of the regulation of internet, fixed, mobile, postal exchange networks and press distribution at a glance.

All news

Data-Driven Regulation

Arcep presents the 2025 edition of the Customer satisfaction observatory and the annual scorecard for the “J’alerte l’Arcep” platform

Fixed Market Regulation

Unbundling tariffs: Arcep submits its draft decision on copper local loop access tariffs, which are subject to an obligation of non-excessive pricing, to the European Commission

Optical Fibre Networks

Arcep publishes the fifth edition of its FttH network QoS scorecard, expanded to include new indicators on connection installation

Spotlight

Achieving digital sustainability

Arcep has been a pioneer, recognised for its work on digital sustainability at the European and international level. Discover its work translated in English.


Arcep's tools

« J'alerte l'Arcep »

« J'alerte l'Arcep »

Are you having a problem with your internet service? Your mobile coverage? A problem with parcel delivery? Newspaper delivery? Let us know!

« Mon réseau mobile »

« Mon réseau mobile »

aka "My mobile network". Which operator provides the best mobile network? Asses the top four operators’ performance in terms of coverage and quality of service.

« Ma connexion internet »

« Ma connexion internet »

aka "My internet connection". Which operator provides fibre access where you live or work? Look up operators, their access technologies and connection speeds.

Our maps and open datasets

Our maps and open datasets

See the latest quantified surveys, maps and tools for monitoring fixed and mobile connectivity through our open datasets.

Arcep is hiring

Do you want to help protect net neutrality, improve the networks, take action to further territorial connectivity, work on updating press distribution…? Engineers, economists, lawyers or just someone with a passion for these issues.

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Mobile coverage, fibre rollouts, net neutrality… Arcep delivers regular updates on the latest network news. Sign up and get hooked.

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