Paris, 2nd March 2006
As of 3 April, all the old directory services numbers, i.e. 12, 222, 612, 712, 3200, 3211 and 3912, will no longer provide national directory services. Beginning this date, only numbers with the new 118XYZ format will be used to provide directory services.
For a period of one year, a message will inform consumers dialling the old numbers that directory services are available on numbers with the 118XYZ format. In January 2005, ARCEP defined the principles for the presentation and content of this message. Today, it stipulates the elements which this message must include.
ARCEP’s decision is based on the responses it received to its public consultation launched on 31st January. The responses are published with this press release.
Linked documents
Autorité de Régulation des communications électroniques et des postes decision n° 06-0259 (pdf - 102KB) dated 28 February 2006 defining the content of the message which must be played on directory services numbers other than 118XYZ numbers
Responses received to the public consultation od 31th January 2006
- Consumers Associations : AFUTT - CLCV - CNAFC - CSF - Familles de France - Familles Rurales - INDECOSA CGT1 - Orgeco - UFCS zip - 564 Ko (zip - 595KB)
- 118 Services Providers : 11883 Telecom GmbH - Allo Bottin - Conduit Ltd - EDA France - France Télécom - Intra Call Center - L'Annuaire Universel - Le Numéro - Le Service Universel de Renseignements Téléphoniques - PagesJaunes - Pictures On Line - Pixtel - RingTrue Solutions (ex-118866 Ltd.) - Services de Renseignements Téléphoniques SAS - Telegate - Telemedia - Telenet Hosting - SEIRTEL zip - 4,3 Mo (zip - 4.31MB)
- Telecom Operators : Bouygues Télécom - Neuf Cegetel - Orange France - SFR zip - 405 Ko (zip - 406KB)