Communiqué de presse

2009 edition of the annual survey on information and communication technologies take-up in France, carried out by CREDOC on behalf of ARCEP and the CGIET

This morning, ARCEP published the 2009 edition of the survey carried out every year on its behalf by CREDOC, concerning ICT take-up in French society.

 

Here are some of the main findings:

Smiley CONSUMPTION

Three main findings:
- The recession has had little impact on ICT consumption, which continues to rise (+ 7% in 2009).
- The Internet is now an integral part of people’s daily lives in France: one in two go online every day, 5% more than last year.
- The gaps in Internet access levels are shrinking, with all strata of the population equipping themselves.


Smiley REVIVAL OF FIXED ACCESS
- 48% of people in France ages 12 and up make calls using an IP box (+9% over last year).
- 88% of people in France have a fixed phone line (it had dropped to 82% in 2005).
=> 12% of people in France have only a mobile and no fixed line, while 70% of people ages 12 and over now have both a fixed and mobile line.
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The press conference
 

Smiley MOBILE
- 82% of people in France ages 12 and up own a mobile phone.
=> 18% of people in France do not own a mobile... (42% of people over the age of 70 do not have a mobile phone).
- Mobile Internet taking off: 13% of people in France, or 5 million in all, currently use the mobile Internet, double the number last year. It is especially popular amongst young users (54%) and business executives (39%).
- 100% of young people use text messaging, with teenagers sending an average of 90 SMS a week.

 


Smiley INTERNET
- 74% of people in France have a computer at home, half of which are laptops.
- 67% of people in France ages 12 and up have Internet access at home (+6% over last year).
- Disparities in residential Internet access levels between the different age categories are shrinking, as they are between the different income categories, except in the lowest income households, of which only 40% have an Internet connection at home.
- 48% of people in France ages 12 and up go online every day.
=> not having Internet access is now viewed as a serious disadvantage.
- e-commerce is becoming increasingly popular: 41% of people in France shop online.

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Joëlle Toledano, member of ARCEP
 
Smiley TELEVISION
- There is a growing number of means for accessing TV.
=> A minority (43%) of the population currently access TV over only one delivery medium.
- 40% of people in France watch TV via DTT (digital terrestrial), 25% via ADSL, 26% via satellite and only 68% use the good old rooftop analogue antenna.
- 4% of people in France watch TV on their mobile: a small percentage, although that does represent 1.6 million individuals, so it is a sign that “something is happening”.

Smiley SOCIAL NETWORKING
- 23% of people in France ages 12 and up are registered with a social network (Facebook, MySpace, Linked in).
=> 65% of them are between the ages of 18 and 24 and 1% are senior citizens.
- 82% of the population feel that social networking sites should do more to protect their users’ privacy.
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Denis Rapone, member of ARCEP
  
Smiley DOWNLOADING
Downloading decreased significantly amongst 18 to 24-year olds between 2008 and 2009: from 59% to 53% for music downloads, and from 47% to 36% for films. There are several possible reasons for this: educational influence of discussions over the Creation and Internet Law? Deterrent effect of possible punishment? Growing availability of streaming?
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From left to right: Joëlle Toledano (ARCEP), Pascal Faure (CGIET) and Denis Rapone (ARCEP)
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