Number of results:202 results for your selection
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Data-Driven Regulation
Internet and mobile customer satisfaction observatory and annual scorecard for the “J’alerte l’Arcep” platform
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Parcels
Parcel delivery: overall satisfaction amongst consumers, despite encountering frequent issues, according to a survey published by Arcep
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Digital device ownership and usage
Digital Market Barometer: half the population uses generative AI
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Consumer Protection
Combatting scam calls: Arcep opens an administrative enquiry into the origins and routes of calls involved in fraud
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“Open Internet Turns 10: What's Next?” event: speech by Laure de La Raudière
Read the full speech given by Arcep Chairwoman at the event “Open Internet turns 10: What's next?” held on January 14, 2026, at the European Parliament in Brussels to celebrate ten years of implementation of the Open Internet Regulation.
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2G and 3G Mobile Network Sunsets
5.6 million “2G” and “3G/2G” SIM cards in circulation as of end of September 2025
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Fixed Broadband and Superfast Broadband Market
Fibre now represents 80% of fixed internet subscriptions in France
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Numbering Plan
Keeping consumers informed and better protected, efficient number management: Arcep adopts a Decision amending the national numbering plan
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Mobile Quality of Service in Metropolitan France
Arcep publishes the results of its 2025 audit: Strong performances overall for all operators, but still weaker in rural areas
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Mobile Network Sharing
Changes to the sharing agreement between Bouygues Telecom and SFR: Arcep receives a new amendment and concludes that no change is required
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Fibre Deployment in France
Arcep publishes a study that analyses the impact of the regulatory framework for FttH networks in France: positive assessment confirmed
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Mobile Quality of Service
Arcep publishes the results of its 2025 mobile QoS audit in Réunion
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Mobile Quality of Service
Arcep publishes the results of its 2025 mobile QoS audit in the Antilles and in Guiana
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Fixed Broadband and Superfast Broadband Market
Fibre coverage has doubled over the past five years to reach 93% of premises in France
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Optical Fibre Networks
FttH network QoS scorecard: Failure rates continue to improve, but the sector must maintain efforts to implement its commitments